Bar Supervisor
We are looking to recruit a Full-Time Bar Supervisor to Join our award winning team here in The Hawthorn Hotel.
Department: Food & Beverage
Reporting to: Bar Manager
Function: To manage and lead Bar Team and to deliver the financial success of the Food & Beverage function.
Job Types: Full-time, Permanent
What to expect
The tabbed elements you find here will give you more detail about what we are after and what you can expect as a potential candidate for this role.
Key Deliverables and Responsibilities
- Ensure that scheduled rosters are followed accordingly and arrive on time for duty.
- Availability to work a flexible roster including evening and weekend work.
- Undertake general waiting and service duties of food and beverages.
- Prepare set ups for tables and/or rooms as directed by the Food & Beverage Supervisor.
- Communicate and liaise with team members, kitchen and other areas of operation to ensure any tasks have been completed as agreed.
- Ensure that customers receive immediate recognition in a courteous and professional manner at all times.
- Manage all customer requests in a timely and efficient manner.
- Support the Food & Beverage Supervisor in providing the highest possible standards at all times.
- To attend trainings sessions and to follow all standards of procedures (SOP) as set out by the and Food & Beverage Supervisor and General Manager.
- Follow cash handling procedures as per company standard.
Core Competencies
· Customer orientated
· Interpersonal skills
· Leadership and delegation
· Decisiveness
· Problem solving
· Knowledge of food and beverage
· Pro-activeness
· Training
· Approachable
· Communication
· Integrity
· Strategic thinking
Professional Requirements & Experience
- Minimum of 2 year continuous working experience (full time) in a fast paced Bar/ food and beverage environment
- Be passionate about the industry
- Outstanding customer service and interpersonal skills
Benefits
- Annual leave
- Bike to work scheme
- Company events
- Employee assistance program
- Employee discount
- Food allowance
- Gym membership
- Wellness program